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Frequently Asked Questions (FAQ) for the
.ca domain space.
What is a
Domain name?
Why register a .ca domain?
Are there restrictions on who may own a .ca domain name?
What is the cost?
Who "owns" my domain?
Do I have to host with The Net Now?
How can I check if my domain is taken?
How long does the process take?
What methods of payment do you accept?
I want to register
now!

What is
a domain name?
Like postal
codes are used for street names, computers connected to the Internet have unique numerical addresses so that electronic information is delivered to the
correct computer. The Domain Name System (DNS) translates the numerical addresses of computers into more user-friendly names. The resulting Domain Names are easy to
remember and help people to find information on the Internet.
Domain Names form part of web site addresses (technically known as URLs - Unique Resource Locators), for example
http://thenetnow.com, and they are often used in advertising to point people to information about an organisation.
Domain Names are also used in e-mail addresses, for example, registrar@thenetnow.com, that
allows people to send and receive electronic messages.
Why
Register a .ca domain?
The domain name is a name you have chosen for customers to easily find your
business online. The first part is usually a derivative of your company
name (i.e. thenetnow) and the second is a standard extension such as .com,
.net or .org or .ca depending
on where you register your name and the nature of your business.
There are many reasons why a
business or individual would register a domain.
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Easier to remember, shorter,
recognizable.
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Conveys more professional
image.
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Fully portable no matter who
offers you web hosting.
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More hosting features
available when you have a domain.
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Possibly better ranking in
search engines.
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Advertise yourself, not your
hosting company .
With your own domain name,
your website address would look something like: http://mycompany.com
Simple for your customers to remember! If you choose
The Net Now for your hosting, and do not register your own domain name, your
site will use this address: http://thenetnow.com/yourcompanyname/
The Net Now is an
authorized partner of an ICANN accredited
company. As registration service providers of Tucows.com, we can reserve
domains on behalf of individuals and businesses wishing to use domains ending
with the suffix .com, .net, .org, .ca, .co.uk and .org.uk.
Don't take the chance that the
domain name you want will be registered by someone else tomorrow!

Are there
restrictions on who may own a .ca domain name?
Yes, generally only persons living
in Canada, or Canadian companies may register a .ca domain name. For the
complete list, click here.
What
are the costs?
The pricing for .ca domain names
is $45CDN per year. Clients also hosting with The Net Now receive a $20
discount off their web hosting fees and there are also special incentives for
purchasing multiple domain years. See
here
for more information.
The Net Now will assist and
consult with you regarding your selection of domain name and process your
registration. You may register your domain with any other registrar if
you prefer, however, be advised it could delay setting up your domain on our
servers while the nameserver changes are made. This could take between 2
and 10 days.

Who
'owns' my domain name?
As the registrant, you will always
retain the sole right to make changes to your domain name. At all times, you
are in control of your domain name. You will be listed as both
Administrative and Billing Contact on the registration and we will be listed
as the Technical Contact only. We hope you will choose us for your web
hosting company. However, you are not obligated in any way, and may choose
whoever you like for your web hosting. If you have questions before
forwarding your domain registration, please let us know and we can
assist you. Should you eventually choose to host your site elsewhere,
you can simply use the online domain change forms to switch your domain
elsewhere.

Do
I have to host with The Net Now?
If you are not yet ready to
proceed with a website, but would like to register a domain for future use on
our servers or anywhere else, we will "park" your domain for free
until you are ready to use your site. You will only be required to pay
for your domain registration. You will not have access to a website or
email until you notify us you are ready to use your domain and pay setup fees
and hosting. Please note, we do not offer domain name redirection or
email with a parked domain.
If you simply want to take
advantage of our low domain registration fees, but are hosting elsewhere, you
will be able to change the technical and nameserver information after you have
reserved and paid for the domain name. The domain registration is NOT
live....we must approve your domain first. However, once it is
registered, you are able to transfer it as you require.
Should you request web hosting
with us by completing our
hosting order form,
all accounts are subject to our standard setup fee ($25 CDN) regardless of
whether your domain is already registered elsewhere. This one-time fee
covers our cost to assign your new domain name to our nameservers, as well as
setting up your webspace complete with e-mail addresses, cgi-bin, frontpage
extensions, website statistics and various other features as required.

How
can I check if my domain is taken?
The most reliable place to check
if it is available is at CIRA. Their website address is:
http://www.cira.ca
How
long does the process take?
To reserve your NEW domain name only
takes a few minutes of your time. Just fill out our simple-to-use online
forms. Once you submit the forms and payment for your domain name, your
domain will be approved by the following
day. If you have also signed up for hosting, you should be able to put
your site up within 48 hours. Please note the delay in being able to
view your new domain is due to the fact that the ISP's all over the world must
update their records and this usually takes 24-48 hours.
What
methods of payment do you accept for domain reservations?
We prefer to have payment for
domain registrations made using credit cards. We currently accept VISA
and Mastercard. If you can not make
payment by credit card, please contact us at registrar@thenetnow.com
to arrange other payment options.
IMPORTANT NOTE:
Do NOT register a
domain unless you are sure you have the name you want. ALL
information on the registration can be modified later, but the NAME can not be
changed.
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