Toll Free: 1-877-959-9969  London: 519-457-3505    Email: support@thenetnow.com

 

Current Notices

August 26, 2015 - 01:26pm est - The issues with our premium mail service have been resolved. Some users may still be experiencing residual connectivity issues at this time. Affected users may need to restart their mail program (ie Outlook) in order to restore connectivity. If any issue persists please use webmail via http://webmail.thenetnow.com/. Feel free to call or email if you have any questions or concerns.

August 26, 2015 - 12:10pm est Engineers are continuing to investigate the email issue. They have made a configuration change to restore client functionality via POP/IMAP/SMTP. Users may need to restart their mail program (ie Outlook) and/or mobile device in order to restore connectivity. Users can also use Webmail via http://webmail.thenetnow.com/ or webmail via their domain ie http://webmail.yourdomain.com.

At this time, users may still be unable to connect to Webmail or the Control Panel. We will continue to update you with more information once it is available.

August 26, 2015 - 11:15am est HOSTED EMAIL - Some users using our premium email service are experiencing connectivity issues to the server. This includes IMAP accounts. Our technicians are aware of the problem and are looking into it currently. We will continue to post updates.

June 5, 2015 - We are in the process of updating our website at thenetnow.com.

In the meantime, we are pleased to announce our web design division has it's own website at Advanta Web Design.


June 5, 2015 - We are experiencing intermittent phone problems this week. We will be switching providers on Wednesday, June 10. If you are unable to reach us at our regular phone numbers, please phone 519-964-2796.

May 24, 2015 - We have migrated to a new billing system. Please be aware that your invoice will appear in a different format and the email notice about your invoice may reference our provider, Intuit.

The Net Now SupportMay 24, 2015 - Reminder, our mailing address is:

    The Net Now
    380 Wellington Street,
    6th floor
    London, Ontario N6A 5B5
    Canada

 

Please continue to visit http://thenetnow.info for updates on any service impacting issues or general news.