Contact Support Team

Contact Support

We will contact you as soon as possible by email.  If you require a call back by phone, please provide your phone number.

    Check any of the following that you are contacting us about:
    Domain NameDNSNameserversEmail (Cpanel)Premium EmailCpanelDisk SpaceFirewallHostingWebsiteSpamOther issue

    Your IP address of your current internet connection will be sent to us along with your contact details above. If you are now connecting from a different location than where you are having the issue, please submit this form there instead. We check every request carefully and verify that you have an account with us before unblocking any web service.

     

     

    Website or Email issues?

    We can help!  Since we take unauthorized attempts against our email and websites seriously and have tight firewall rules in place to keep your website and email safe! This may result in accidental blocking of your account especially if there was a recent password change which can trigger our server firewall and you may become blocked on the server.  We carefully evaluate all requests and will not unblock any ip address that does not appear to be that of a valid user.
    If you have access to the internet from another location, you can also login to cPanel (hosting control panel) and unblock yourself. 
    Go to Security, IP Blocker.

    Other ways to reach us

    Phone: 519.457.3505 or toll free: 1.877.959.9969

    Business Hours: 9am-5pm M-F.

    General Inquiries:  Please contact us via our contact form or give us a call during business hours.

    After Hours support:   Provided by email – please send your message via our support form on this page.

    Mailing Address:
    The Net Now / Advanta Web Design
    #430 – 509 Commissioners Rd. West
    London, ON N6J 1Y5