Service Status

Monday, August 27, 2018
Webmail Access Resolution – From our external email vendor
Webmail access has been restored to over the weekend. Users experiencing an error message should refresh the page or clear the cache and cookies in their browser. If issues persist please reach out to Support for assistance.
See updates at https://status.emailsrvr.com

Friday, August 24, 2018
Statement from our External Mail Vendor re Webmail:
Hosted Email users may experience latency or errors when attempting to access webmail. As a workaround, users are advised to access mailboxes via an email client or mobile device. Cloud Drive for Hosted Email Plus has been disabled for users who subscribe to this service. Email delivery is not impacted by this incident. Our team is actively engaged and working towards a solution. Further updates will be provided as they become available.

 


Friday, March 9, 2018
11:40 am
The issue with outbound email has been resolved.

Friday, March 9, 2018
11:00 am
We are experiencing some issues without Outbound SMTP mail connections this morning. It only affects some users on one server. We do not have an estimated time for repair yet but do not anticipate it should last long.
Incoming mail is working normally. Outbound mail mail may result with bounceback message stating “not permitted to relay through this server without authentication”.
We will update here once this issue is resolved.

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