Refund Policies
Web Hosting
We offer no-questions-asked refunds to all customers at any time for web or email hosting. If you are not satisfied with our service, or your needs have changed, then simply send us an email of your intent to cancel and requesting the refund. We will issue a refund for any unused months of your hosting promptly. If you have hosted with us for less than one year, the amount of your refund will be based on our month-to-month rates.
Security Services, Maintenance, Web Design
We offer no-questions-asked refunds to all customers at any time for services such as web design, maintenance plans, security plans etc. If you are not satisfied with our service, or your needs have changed, then simply send us an email of your intent to cancel and requesting the refund. We will issue a refund for any unused portion of the service provided.
Domain Name Registrations
For domain registrations where we have received your payment or have registered your domain on instruction from you, unfortunately, we are not able to cancel these after purchase from our supplier and therefore we can not issue any refunds.
SSL Certificates
For SSL Certificates where we have received your payment or have registered your domain on instruction from you, unfortunately, we are not able to cancel these after purchase from our supplier and therefore we can not issue any refunds.